BeneHub ("BeneHub," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit benehub.com, including benehub.com/dental (the "Site"), or interact with our services.
1. Information We Collect
Information You Provide
- Name, email address, phone number, date of birth, ZIP code, and address
- Health and dental coverage needs, household information, and preferences
- Payment information (only if/when you enroll in a plan)
- Communications with our licensed agents
Information Collected Automatically
- IP address, browser type, device information, operating system
- Pages visited, time spent, referral source, UTM parameters
- Cookies, pixels, and similar tracking technologies (Google Analytics, Meta Pixel, Google Ads, TikTok, etc.)
2. How We Use Your Information
We use your information to:
- Provide insurance quotes and recommendations
- Contact you via phone, email, or SMS regarding insurance products
- Process enrollments and policy applications
- Improve our Site, marketing, and services
- Comply with legal, regulatory, and insurance licensing requirements
- Detect and prevent fraud
3. How We Share Your Information
We may share your information with:
- Insurance carriers and underwriters (including Allstate Health Solutions, National Health Insurance Company, Integon National Insurance Company, Integon Indemnity Corporation, Aetna Dental, Avēsis) for the purpose of generating quotes, processing applications, and issuing policies
- Licensed agents and sub-agents working with BeneHub
- Service providers (CRM, email, SMS, analytics, hosting, payment processors)
- Government or regulatory authorities when required by law
- Successors in the event of a business transfer
We do not sell your personal information to third parties for their independent marketing purposes.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. Google User Data
When you connect a Google Calendar to BeneHub, we read your calendar to see when you’re busy, and we create, update and remove the appointment events you book through BeneHub. We use this access only to show your availability and schedule appointments with your clients. We do not sell this data, use it for advertising, or share it with anyone except as needed to provide scheduling. You can disconnect at any time from your Den profile or from your Google Account settings. BeneHub’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
5. Cookies & Tracking
We use cookies, pixels, and similar technologies to analyze traffic, personalize content, and run advertising. You can disable cookies in your browser settings. We honor Global Privacy Control (GPC) signals where applicable.
BeneHub uses analytics cookies, Google Analytics, and Meta Pixel for site optimization and marketing measurement. We do not transmit any health information, claim data, or condition-specific information to third-party analytics tools.
6. Your Rights
Depending on your state, you may have rights to:
- Access, correct, or delete your personal information
- Opt out of marketing communications (reply STOP to SMS or unsubscribe from email)
- Opt out of the "sale" or "sharing" of personal information (we do not sell)
- Limit use of sensitive personal information
California, Colorado, Connecticut, Virginia, Utah, and other state residents have additional rights under applicable privacy laws. To exercise rights, email legal@benehub.com.
Your Privacy Choices: Opt Out of Sale or Sharing
We do not sell or share your personal information for cross-context behavioral advertising. You can still ask us to stop any sale or sharing of your personal information, or to limit use of your sensitive personal information, at any time:
- Email legal@benehub.com with the subject line "Do Not Sell or Share My Personal Information"
- Call (888) 884-8206 and ask to opt out of sale or sharing
- Reply STOP to any text message, or use the unsubscribe link in any email from us
We honor Global Privacy Control (GPC) signals where applicable. We may verify your identity before processing a request, and we will not discriminate against you for exercising these rights.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure; you provide information at your own risk.
8. Children's Privacy
Our Site is not directed at children under 13. We do not knowingly collect information from children under 13.
9. Third-Party Links
Our Site may link to third-party websites (e.g., Aetna Dental provider search). We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Policy. Continued use of the Site after changes constitutes acceptance.
11. Contact Us
BeneHub
Attn: Privacy Officer
Email: legal@benehub.com